OTRS erro na abertura de chamado

jeffbaiano
(usa CentOS)

Enviado em 18/08/2015 - 15:15h

Boa tarde!!

Pessoal, instalamos o OTRS (4.0.11) no centos 6.2, porém quando tentado abrir o chamado via sistema, o sistema exibe a mensagem de erro ao tentar enviar o email.

Backend ERROR: OTRS-CGI-77 Perl: 5.10.1 OS: linux Time: Tue Aug 18 15:01:13 2015 Message: Impossible to send message to: "Claudia Couto" <jeffbaiano@xxxx> . RemoteAddress: 192.168.1.9 RequestURI: /otrs/index.pl Traceback (18170): Module: Kernel::System::Ticket::Article::ArticleSend Line: 2560 Module: Kernel::Modules::AgentTicketCompose::Run Line: 786 Module: Kernel::System::Web::InterfaceAgent::Run Line: 996 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31