Não consigo conectar na VPN l2tp/ipsec da minha empresa no meu sistema opreacional linux mint

vgeruso
(usa Linux Mint)

Enviado em 20/04/2020 - 17:07h

Olá, vou logo direto ao assunto, estou tendo problemas para conectar ao VPN da empresa onde trabalho, a mesma utiliza o protocolo l2tp/ipsec, consigo conectar tranquilo em maquinas com sistema windows 7/10 e meu smartphone que é android também, nesses sistema a opção de conexão VPN com o protocolo mencionado vem nativo, porem meu computador é linux mint 19.3 neste eu tive que instalar uma lib, eu segui este tutorial: https://support.purevpn.com/how-to-setup-purevpn-l2tp-on-linux-mint-19-3

Porem assim que cadastro e tento conectar ele da falha, mostrando a seguinte mensagem:

"The VPN connection 'Tag.mx' filed."

Este é o log do sistema:

```
Apr 20 16:22:35 geruso-[*****]-7592 NetworkManager[851]: <info> [1587410555.6206] audit: op="connection-activate" uuid="99765afa-d00b-4f23-a096-fe704ea4079f" name="Tag.mx" pid=12858 uid=1000 result="success"
Apr 20 16:22:37 geruso-[*****]-7592 NetworkManager[851]: <info> [1587410556.2566] vpn-connection[0x5638b89f0660,99765afa-d00b-4f23-a096-fe704ea4079f,"Tag.mx",0]: Started the VPN service, PID 15442
Apr 20 16:22:38 geruso-[*****]-7592 NetworkManager[851]: <info> [1587410556.3720] vpn-connection[0x5638b89f0660,99765afa-d00b-4f23-a096-fe704ea4079f,"Tag.mx",0]: Saw the service appear; activating connection
Apr 20 16:22:38 geruso-[*****]-7592 NetworkManager[851]: Stopping strongSwan IPsec failed: starter is not running
Apr 20 16:22:38 geruso-[*****]-7592 NetworkManager[851]: <info> [1587410557.4339] vpn-connection[0x5638b89f0660,99765afa-d00b-4f23-a096-fe704ea4079f,"Tag.mx",0]: VPN connection: (ConnectInteractive) reply received
Apr 20 16:22:38 geruso-[*****]-7592 nm-l2tp-service[15442]: Check port 1701
Apr 20 16:22:38 geruso-[*****]-7592 nm-l2tp-service[15442]: Can't bind to port 1701
Apr 20 16:22:40 geruso-[*****]-7592 NetworkManager[851]: Starting strongSwan 5.6.2 IPsec [starter]...
Apr 20 16:22:40 geruso-[*****]-7592 NetworkManager[851]: Loading config setup
Apr 20 16:22:40 geruso-[*****]-7592 NetworkManager[851]: Loading conn '99765afa-d00b-4f23-a096-fe704ea4079f'
Apr 20 16:22:40 geruso-[*****]-7592 NetworkManager[851]: found netkey IPsec stack
Apr 20 16:22:40 geruso-[*****]-7592 charon: 00[DMN] Starting IKE charon daemon (strongSwan 5.6.2, Linux 5.3.0-46-generic, x86_64)
Apr 20 16:22:40 geruso-[*****]-7592 charon: 00[CFG] loading ca certificates from '/etc/ipsec.d/cacerts'
Apr 20 16:22:40 geruso-[*****]-7592 charon: 00[CFG] loading aa certificates from '/etc/ipsec.d/aacerts'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 00[CFG] loading ocsp signer certificates from '/etc/ipsec.d/ocspcerts'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 00[CFG] loading attribute certificates from '/etc/ipsec.d/acerts'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 00[CFG] loading crls from '/etc/ipsec.d/crls'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 00[CFG] loading secrets from '/etc/ipsec.secrets'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 00[CFG] loading secrets from '/etc/ipsec.d/ipsec.nm-l2tp.secrets'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 00[CFG] loaded IKE secret for %any
Apr 20 16:22:41 geruso-[*****]-7592 charon: 00[LIB] loaded plugins: charon aes rc2 sha2 sha1 md4 md5 mgf1 random nonce x509 revocation constraints pubkey pkcs1 pkcs7 pkcs8 pkcs12 pgp dnskey sshkey pem fips-prf gmp xcbc hmac attr kernel-netlink resolve socket-default stroke updown counters
Apr 20 16:22:41 geruso-[*****]-7592 charon: 00[LIB] dropped capabilities, running as uid 0, gid 0
Apr 20 16:22:41 geruso-[*****]-7592 charon: 00[JOB] spawning 16 worker threads
Apr 20 16:22:41 geruso-[*****]-7592 charon: 06[CFG] received stroke: add connection '99765afa-d00b-4f23-a096-fe704ea4079f'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 06[CFG] added configuration '99765afa-d00b-4f23-a096-fe704ea4079f'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 08[CFG] rereading secrets
Apr 20 16:22:41 geruso-[*****]-7592 charon: 08[CFG] loading secrets from '/etc/ipsec.secrets'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 08[CFG] loading secrets from '/etc/ipsec.d/ipsec.nm-l2tp.secrets'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 08[CFG] loaded IKE secret for %any
Apr 20 16:22:41 geruso-[*****]-7592 charon: 10[CFG] received stroke: initiate '99765afa-d00b-4f23-a096-fe704ea4079f'
Apr 20 16:22:41 geruso-[*****]-7592 charon: 11[IKE] initiating Main Mode IKE_SA 99765afa-d00b-4f23-a096-fe704ea4079f[1] to 187.49.115.108
Apr 20 16:22:41 geruso-[*****]-7592 charon: 11[ENC] generating ID_PROT request 0 [ SA V V V V V ]
Apr 20 16:22:41 geruso-[*****]-7592 charon: 11[NET] sending packet: from 192.168.0.106[500] to 187.49.115.108[500] (532 bytes)
Apr 20 16:22:45 geruso-[*****]-7592 charon: 12[IKE] sending retransmit 1 of request message ID 0, seq 1
Apr 20 16:22:45 geruso-[*****]-7592 charon: 12[NET] sending packet: from 192.168.0.106[500] to 187.49.115.108[500] (532 bytes)
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: Stopping strongSwan IPsec...
Apr 20 16:22:51 geruso-[*****]-7592 charon: 00[DMN] signal of type SIGINT received. Shutting down
Apr 20 16:22:51 geruso-[*****]-7592 charon: 00[IKE] destroying IKE_SA in state CONNECTING without notification
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: initiating Main Mode IKE_SA 99765afa-d00b-4f23-a096-fe704ea4079f[1] to 187.49.115.108
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: generating ID_PROT request 0 [ SA V V V V V ]
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: sending packet: from 192.168.0.106[500] to 187.49.115.108[500] (532 bytes)
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: sending retransmit 1 of request message ID 0, seq 1
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: sending packet: from 192.168.0.106[500] to 187.49.115.108[500] (532 bytes)
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: destroying IKE_SA in state CONNECTING without notification
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: establishing connection '99765afa-d00b-4f23-a096-fe704ea4079f' failed
Apr 20 16:22:51 geruso-[*****]-7592 nm-l2tp-service[15442]: g_dbus_method_invocation_take_error: assertion 'error != NULL' failed
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: <info> [1587410571.9347] vpn-connection[0x5638b89f0660,99765afa-d00b-4f23-a096-fe704ea4079f,"Tag.mx",0]: VPN service disappeared
Apr 20 16:22:51 geruso-[*****]-7592 NetworkManager[851]: <warn> [1587410571.9357] vpn-connection[0x5638b89f0660,99765afa-d00b-4f23-a096-fe704ea4079f,"Tag.mx",0]: VPN connection: failed to connect: 'Message recipient disconnected from message bus without replying'
```

aguardando respostas, desde já obrigado.